mm77 Privacy Policy

1 Who We Are

mm77 operates the online betting and casino platform available at mm77.one. When this Privacy Policy refers to "mm77", "we", "us", or "our", it means the operator of mm77.one and all services provided through it.

This Privacy Policy applies to all personal data collected through mm77.one, the mm77 mobile app, and any communications between you and mm77 — including support interactions, promotional communications, and account-related notifications.

By registering an account or using mm77.one in any way, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you do not agree with this policy, please do not use mm77.

2 Personal Data We Collect

mm77 collects different categories of personal data depending on how you interact with the platform. The table below outlines the main categories of data we collect and what each category includes.

mm77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to responsible gaming assessments and you have provided it voluntarily.

3 How We Collect Your Data

mm77 collects personal data through several channels, depending on how you interact with the platform:

• Direct interactions: Data you provide when registering an account, making a deposit, requesting a withdrawal, contacting support, or updating your account settings.
• Automated technologies: Technical and usage data collected automatically when you visit mm77.one or use the mm77 app, including through cookies and similar tracking technologies.
• Payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, and other payment partners when you make a deposit or withdrawal.
• Identity verification partners: Confirmation data from third-party verification services used to validate your identity documents during the KYC process.
• Fraud prevention systems: Risk signals and device fingerprint data from fraud detection tools that help mm77 protect players and the platform from unauthorised access.

4 Why We Use Your Data

mm77 uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which mm77 processes personal data are:

• Account management: Creating and maintaining your mm77 account, verifying your identity, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals, verifying payment methods, and maintaining accurate transaction records.
• Platform security: Detecting and preventing fraud, unauthorised access, money laundering, and other illegal or prohibited activities on mm77.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including age verification, anti-money laundering requirements, and responding to lawful requests from authorities.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with your account.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying responsible gaming tools where appropriate.
• Platform improvement: Analysing usage data to understand how players use mm77 and to improve the platform's features, performance, and user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive these communications.

mm77 will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated processing is used in any decision-making context, you have the right to request human review of that decision.

5 Legal Basis for Processing

mm77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract performance: Processing necessary to provide the mm77 service to you under the Terms and Conditions you agreed to at registration — including account management, payment processing, and gameplay.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money laundering checks, and responses to lawful authority requests.
• Legitimate interests: Processing carried out for mm77's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time by contacting mm77 support or updating your account preferences.

6 Who We Share Your Data With

mm77 does not sell your personal data. We share data only with the limited set of third parties required to operate the platform and fulfil our legal obligations. These include:

• Payment providers: bKash, Nagad, Rocket, and other payment partners receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification services: Third-party KYC providers receive identity document data to verify your age and identity as required by our compliance obligations.
• Game providers: Game software providers may receive a session token and limited technical data necessary to load and operate games within the mm77 platform.
• Fraud prevention partners: Risk and fraud detection services receive technical data such as IP addresses and device identifiers to help identify and prevent fraudulent activity.
• Legal and regulatory authorities: mm77 will disclose personal data to law enforcement, regulators, or other authorities when required to do so by law or in response to a valid legal request.
• IT and infrastructure providers: Hosting, cloud storage, and platform infrastructure providers who process data on mm77's behalf under strict data processing agreements.

7 Data Retention

mm77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, mm77 retains account data for a minimum of five years after account closure. This retention period is required to comply with anti-money laundering regulations and to resolve any disputes or legal claims that may arise after an account is closed.

• Transaction records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents are retained for the duration of the account and for five years after closure.
• Support communications are retained for two years from the date of the interaction.
• Marketing consent records are retained for as long as you remain a registered player and for one year after account closure.

When personal data is no longer required, mm77 will securely delete or anonymise it so that it can no longer be associated with you. Anonymised data may be retained indefinitely for analytical and statistical purposes.

8 Cookies and Tracking Technologies

mm77.one uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and support security functions. A cookie is a small text file placed on your device when you visit a website.

The types of cookies mm77 uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on mm77.
• Analytics cookies: Collect anonymised data about how players use mm77.one, which pages are visited most, and where errors occur. This data helps us improve the platform.
• Security cookies: Used by fraud detection systems to identify unusual access patterns and protect your account from unauthorised use.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of mm77.one. mm77 does not use third-party advertising cookies or tracking pixels for external ad targeting.

9 Your Privacy Rights

As a player on mm77, you have the following rights in relation to your personal data. To exercise any of these rights, contact mm77 support with your account details and a description of your request.

• Right of access: You can request a copy of the personal data mm77 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
• Right to rectification: If any data mm77 holds about you is inaccurate or incomplete, you can request that we correct it.
• Right to erasure: In certain circumstances, you can request that mm77 delete your personal data. Note that this right is subject to our legal retention obligations — we may not be able to delete all data immediately if we are required to retain it by law.
• Right to restrict processing: You can request that mm77 limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You can object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.

10 Children's Privacy

mm77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during registration, and mm77 reserves the right to request additional proof of age at any time.

If mm77 discovers that personal data has been collected from a person under 18, that account will be closed immediately, all balances will be forfeited, and the personal data will be deleted as quickly as our legal obligations allow. If you believe that a minor has registered on mm77, please contact support immediately.

11 How We Protect Your Data

mm77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and mm77.one.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Strict access controls ensuring that only authorised mm77 personnel can access player data, and only to the extent required for their role.
• Regular security assessments and penetration testing of the mm77 platform.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

While mm77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

12 Changes to This Privacy Policy

mm77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised effective date.

For material changes that significantly affect how we handle your personal data, mm77 will notify registered players via the contact details on their account before the changes take effect. Continued use of mm77 after a policy update constitutes acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how mm77 protects your data.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to raise a data-related concern, please contact the mm77 support team. We take all privacy enquiries seriously and will respond promptly.

• Live chat: available 24/7 directly from the mm77 platform
• Email: [email protected]
• FAQ: /faq

For questions about our Terms and Conditions, visit Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page.